( Got Questions? )
we've got answers
Choosing to work with a designer is an important investment for your business, so we want to make sure we answer any possible questions you may have.
Have further questions that aren’t listed below? Contact us via email and we’ll get back to you as soon as we can.
( general )
~ Yes, we are! Please, let me know and we can shift around our schedule to accommodate different time zones if needed.
~ This totally depends on a lot of different things: scope of the project and the deliverables, client response time, etc. Typically, a full branding package with a website will take anywhere from 5-7 weeks. I have gotten websites done in as little as 2 weeks with fast communication and clear direction. I send over a project outline with the due dates for both you and myself so you have an idea of what to expect for your launch date.
~ We typically book projects about 1-2 months in advance and our availability varies throughout the year, so we advise reaching out as soon as you’re certain about your desire for a sustainable and thriving brand, ideally well before your planned launch date.
~ Choosing to invest in your business is a significant leap forward. It’s a decision for those who are genuinely committed to growth and building a sustainable, thriving venture. It’s especially vital for those who possess a clear vision of their identity and offerings, aiming to forge a successful brand. Our goal is for every client to depart with a bespoke brand that resonates with their core values and aspirations, instilling unwavering confidence as they embark on their entrepreneurial journey.
~ Once you’ve selected service options from your proposal you will be redirected to your invoice. A 50% deposit is required to secure your spot. The remaining 50% will invoiced upon project completion and before you receive your final deliverables. All payments are through PayPal, Check, Zelle, Venmo, BankTransfer.
~ Prior to starting your project we take the time to make sure that we understand exactly what you are after to avoid any miscommunication further into the process. We offer 2 rounds of revisions with our design services so that we can take on your feedback and adjust elements of the designs that you do not like.
– If after the 2 rounds revisions you are still not happy, you have the option of adding further revisions for an additional cost. If you wish to cancel your project completely, 50% of the total cost will be kept and the remaining 50% will be refunded. Please keep in mind no final design files will be delivered if project is cancelled and all drafts will remain property of Studio Mona.
NOTE: The same refund policy will apply to change of mind prior to project commencement.
( Website )
~ The Website Questionnaire helps us both gain a deeper understanding of your business, target audience, and vision before we start the design phase.
~ Our websites are mainly created in WordPress or Shopify. Both are user friendly and give you the ability to edit aspects of the design after handover.
~ I 100% stand by HostGator for both domain purchasing and website hosting. They offer free SSL, email accounts, fast customer service, 24 hour site backups, and more! Another great option is SiteGround.
~ The cost for your project can vary based on several factors. Factors such as the scope of work, whether you require a basic website or a comprehensive eCommerce platform, the number of pages, images, videos, and other elements all play a role.
~ Investing in website design is an essential step toward establishing a strong online presence, attracting and retaining customers, and staying competitive in today’s digital landscape. It’s a valuable asset that can yield significant returns and serve as the cornerstone of your digital marketing efforts.
~ The duration varies based on the project’s scale and complexity. Typically, small businesses can expect a timeline of approximately one to one and a half months, while larger companies with intricate e-commerce and specialized requirements may require two months or longer to complete the website development process.
( Branding )
~ We are dedicated to crafting extraordinary audience experiences by weaving the brand’s narrative, values, and mission into every aspect. For this reason, we don’t limit ourselves to mere logo design. We understand that true success hinges on connecting with your target audience, standing out in a competitive landscape, and gaining the clarity and confidence needed to thrive in your industry.
~ Investing in branding is crucial as it establishes your business’s identity, builds trust with customers, differentiates you from competitors, and ultimately leads to increased recognition, loyalty, and profitability. It’s an essential long-term strategy for achieving success and maintaining a competitive edge in the market.
~ The Brand Questionnaire helps us both gain a deeper understanding of your business, target audience, and vision before we start the design phase.
( Social Media )
~ Social media management encompasses a range of activities, including content creation, scheduling, publishing, and monitoring across various platforms, all aimed at representing a brand or individual effectively. This includes tasks like graphic design, account setup, community engagement, analytics, and strategic planning.
~ Investing in social media management is essential for modern businesses to build brand awareness, engage with their audience, and drive conversions. It allows you to harness the power of social platforms to connect with customers, enhance credibility, and stay competitive in a digital world.
~ Absolutely YES! We work quite closely with you to create a feed plan each month that represents exactly what’s happening in your business. We will touch base at the start of every month to make sure we discuss the month ahead in terms of any important posts, announcements or sales that need to go out. We will then create your feed plan and send you a link for approval before posts go live! You’ll have the opportunity to provide your feedback and make changes to the posts as you see fit. It’s a collaborative approach that ensures your social media content accurately represents your business, and you have full control and input before it’s published.
~ Our minimum contract period for Social Media Management services is 6 months, aligning with the dynamic and evolving nature of social media marketing. This duration allows us to develop and execute a robust strategy, cultivate engagement, and analyze data for informed decision-making, ensuring a solid foundation and ongoing optimization of your social media presence.
